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FST your partner for success...
benefits of outsourcing your communications
By outsourcing your business communications to FST, you gain improvements in efficiency, effectiveness and competitiveness and develop greater capability to achieve your strategic goals. Outsourcing allows you to:
- Focus resources on core business activities
- Improve existing processes through re-engineering
- Take advantage of new technology
- Reduce operating costs
- Access specialist services
The business model we employ allows our clients to select and utilise the most suitable, cost-effective communication method for each product or process. This in turn realises greater choice for their customers and strengthens brand loyalty.
FST understands document management from simple to complex, allowing you to focus on your business.
We specialise in...
FST are based at our head office in Livingston on the M8 corridor, 20 minutes from Edinburgh airport and 30 minutes from Glasgow. Our 37,000 sq ft site facilitates all company functions, encompassing business analysis & project management, development & technical support, client services, production & operations and warehousing. Our business principles are built around integrity, quality and service - every pack or communication is fully traceable through our processes, with 100% dispatch guaranteed.
FST hold accreditations with: DMA (for the production of Direct Mail & transactional communications), Investors in People, ISO14001 (Environmental Management) & ISO 9001 (Quality Management) and Royal Mail for the processing of Clean Mail. The company is currently working towards ISO 27001 accreditation (Information Security).
We have established contracts with a prestigious range of blue-chip customers. This is testimony to the credibility we have built through the provision of excellent service and the adoption of an innovative approach to solving our clients' business requirements.
