FST can re-purpose the information contained in your paper-based communications and transform them into electronic documents and statements. Once electronic, statement delivery can take place via email, secure web portal and even mobile (web and SMS) platforms. Download the eStatements brochures to find out more...

In many organisations the ownership of print processes may be unknown or lost to history. Fundamentally, the expenditure on staff costs, machinery, support, consumables and associated overheads can be difficult to accurately assess. When the true cost is understood, the benefits of outsourcing become clear.

By outsourcing the document process, your business can realise immediate savings, leveraging FST's low-cost, high-volume print capacity, whilst reducing your own internal resource allocation. In addition, FST's advanced multi-channel offering allowed migration to e-communications for further cost reduction.

lower costs

• profit - reduce your cost-to-acquire new customers
• flexible - competitive price and channel options
• lean - reduce wastage in print and process
• accurate - data is cleansed, enhanced and mailsorted
• leverage - savings from high-volume purchasing
• control - advanced warehousing & stock management

more effective

• capacity - produce 1/2 million packs per day
• personalised - highlight colour and mono capabilities
• integrated - multi channel (print, web, email & mobile)
• bespoke - custom web-portal and application development
• learning - rapid prototyping and test facilities
• response - wide variety of inbound channels

greater control

• dedicated - account & project management specialists
• accountability - advanced reporting and tracking tools
• quality - robust quality management systems - ISO 9001
• security - 24/7 security of facilities and data - ISO 27001
• environment - environmental policies - ISO 14001
• accredited - DMA, Xerox Premier Partner

better results

• speed - get your products to market faster
• conversion - generate higher levels of customer response
• growth - increase customer value through up/cross-selling
• retention - prevent customers defecting to rival brands
• value - realise a greater return on marketing investment
• loyalty - improve the customer experience